Beady Eye Security Ltd Privacy Policy

Updated (Version 2) – 11/08/2025

Beady Eye Security Ltd ("we", "our", "us") is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

We may collect and process the following personal data:

• Contact details: Name, address, phone number, email
• Installation details: Property address, system specifications
• CCTV footage: Where systems are monitored and maintained by us
• Payment information: For billing and invoicing
• Technical data: IP address, device information (if using remote access systems)

How We Use Your Personal Data

• Provide and maintain security systems
• Respond to enquiries and provide customer support
• Process payments and manage agreements
• Monitor and maintain systems
• Comply with legal obligations and industry regulations

Legal Basis for Processing

• Contractual necessity – to deliver our services
• Legal obligation – for compliance with laws (e.g. ICO registration)
• Legitimate interests – for system monitoring and customer service

Sharing Your Data

We do not sell your data. We may share it with:

• Trusted service providers (e.g. monitoring centres, IT support)
• Law enforcement or regulatory bodies (if required)
• Payment processors (for billing)

All third parties are contractually obligated to protect your data.

Data Storage & Security

All information is stored securely in a password-protected database and can only be accessed by Beady Eye Security staff. Our systems are protected by encryption, firewalls, and regular security updates to prevent unauthorised access, loss or misuse.

CCTV footage is retained only as long as necessary and in accordance with your system’s settings.

Data Retention

We retain personal data only for as long as necessary:

• CCTV footage – typically 30 days unless otherwise agreed
• Financial records – 6 years for tax purposes

Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent (where applicable)
• Lodge a complaint with the ICO

Business Transfer

If our company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your information.

Cookies

Analytics & Contact Forms

We use Google Analytics to understand how visitors interact with our website. This helps us improve performance and usability. Data collected is anonymised and processed in accordance with Google’s privacy policies.

Our contact forms are powered by Formspree. When you submit a form, your message and contact details are securely transmitted to us. We use this information solely to respond to your enquiry.

Links to Other Websites

beadyeyecctv.co.uk may contain links to other websites. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Beady Eye Security Ltd are not responsible for the protection and privacy of any information which you provide whilst visiting linked sites and such sites are not governed by this privacy statement.

Contact Us

To exercise your rights, contact us at: beadyeyecctv@gmail.com

Beady Eye Security Ltd, 15 Widley Court Drive, Portsmouth, PO6 2QP.  023 9243 1774

(Previous Version 1 – May 2018)